Administrative Staff

Patient Services Coordinators & Administrative Staff

Our Patient Services Coordinators and other administrative staff members are here to help you sort through the complex world of health care.  They understand the mission of keeping you in class and will work hard to schedule your appointment with the most appropriate provider at a mutually agreeable time around your class schedule.    Have a question about our services--medications available @ SH&WC, pricing, insurance, referrals, etc.--just ask!   



                                             Terri Jones

I have been an employee of JHU since the fall of 2000. I am married, and the mother of two daughters. I enjoy traveling and spending quality time with my family and closest friends.


Phone:  410-516-8270



                                          Concordia Siebert

Formerly a Registered Nurse, I worked as a medical and surgical nurse. I was last employed as a nurse at Sheik Rashid Hospital in Dubai, United Arab Emirates in 1978.  I ended my career as a nurse when I started raising my family.  In 1994, interested in exploring medical office careers, I joined the staff of the Health and Wellness Center.


Phone:  410-516-8270      Email: 


                                           Karen Nordbrook

I came to work at the Johns Hopkins University Student Health & Wellness Center in October of 2007. I brought with me experience as a Patient Services Coordinator, who specializes in college health, having worked in student health centers at Goucher College, Towson University and now Johns Hopkins University. I am married and the mother of three beautiful daughters.


Phone: 410-516-8270    



Our Administrative Staff is ready & willing to assist you with your non-medical needs . . .


      Shawn Kelley-Student Insurance and Referral Coordinator

Welcome!  I joined the staff of the Health and Wellness Center in the fall of 1999.  If you have insurance questions or need assistance with a specialty referral or,  help with understanding a claim, please contact me. I am happy to be serving the students of Johns Hopkins.

Voice Mail: 410-516-7311   Email:




 Stephanie R. Bryant, PSC/Accreditation Assistant
Stephanie's dual role at the SH&WC is a Patient Services Coordinator (PSC) and Accreditation Assistant. She graduated from Stevenson University with a B.S. in Biology in 2012. She is a proud member of Alpha Kappa Alpha Sorority, Inc. and thoroughly enjoys serving her community. She has a true passion for working with others and is thrilled to be a part of the Hopkins team.
Phone:  410-516-8272                                                  Email: