Patient Rights & Responsibilities

Rights of Patients:


1. Patients are treated with respect, consideration, and dignity,

    regardless of  race,ethnicity,  gender, sexual orientation, religion,

    country of origin, or ability to pay.
2. Patients are provided appropriate privacy.
3. Patient disclosures and records are treated confidentially, and patients

    are given theopportunity to approve or refuse their release except

    when release is required by law.
4. Patients are provided, to the degree known, complete information

   concerning their diagnosis, evaluation, treatment, and prognosis. When

   it is medically inadvisable to give such information to a patient, the

   information is provided to a person designated by the patient or to a

   legally authorized person.
5. Patients are given the opportunity to participate in decisions involving

   their health care, except when such participation is contraindicated for

   medical reasons.

6. Patients have the right to select and/or change their health care

   provider.
7. Information is available to patients and staff concerning:

 

  •  Patient rights

  •  Patient conduct and responsibilities

  •  Services available at the organization

  •  Provisions for after-hours and emergency care

  •  Fees for services

  •  Payment policies

  •  Patient’s right to refuse to participate in experimental research

  •  Advance directives, as required by state or federal law and regulations

  •  Credentials of health care professionals

  •  Procedures for expressing suggestions to the organization

  •  Policies regarding grievance procedures and external appeals, as required by state and federal law and regulations

     

 Conduct & Responsibilities of Patients:


  1. Seek medical attention promptly
  2. Be honest about your medical history and to the best of your ability

     provide complete and accurate information about your use of

     prescription medications, over the counter products and dietary

     supplements as well as allergies and sensitivities.
  3. Ask about anything you do not understand
  4. Respect clinic personnel, policies and your fellow students
  5. Follow health advice and medical instructions
  6. Report any significant changes in symptoms or failure to improve
  7. Seek non-emergency care during regular hours and scheduled times
  8. Keep appointments or cancel or reschedule in advance
  9. Inform your provider of the existence of a living will, medical power of

     attorney or other directives that could affect your care.
10. Accept financial responsibility for any charges to which you have

     agreed with your provider.
11. Provide useful feedback about services and policies


When you have questions……………….............................................................................Ask

When you have problems or concerns.......................................………………….Speak Up

When you are satisfied…………...................……………………………………Compliment

 

Copies of Patient’s Rights and Responsibilities are located in the student waiting room and in each of the patient care areas.